Case study
Tradeslink Recruitment
The problem
When we started working with Tradeslink, they had found that previously, their accounts function had been a bit disorganised.
The Tradeslink team had found that the activities and work being done was not being particularly well communicated to them, so they were looking for a solution to allow them to better understand the process, and allow them to be more efficient.
The Tradeslink team had found that the activities and work being done was not being particularly well communicated to them, so they were looking for a solution to allow them to better understand the process, and allow them to be more efficient.
The solution
We put together a clear offer for Tradeslink that saw us taking over all of their back-office function and, in particular, the payroll element.
We have a really clear policy on communicating with our clients and this was key in creating a solution for Tradeslink.
"The communication from the Backoffice team is extremely good and they have a very clear process for carrying out work. Everything they do is clearly and effectively communicated at every meeting, that the whole team have a wealth of knowledge and experience, which really gives us confidence that our business is in the right hands." Said Lucy
We have a really clear policy on communicating with our clients and this was key in creating a solution for Tradeslink.
"The communication from the Backoffice team is extremely good and they have a very clear process for carrying out work. Everything they do is clearly and effectively communicated at every meeting, that the whole team have a wealth of knowledge and experience, which really gives us confidence that our business is in the right hands." Said Lucy
The outcome
Tradeslink now have a full and clear understanding of their accounts, which has made their business much easier to manage and their processes more efficient.
""Working with Backoffice has been an absolute pleasure from the start; they have a wealth of clients, many of them much larger than us, however, they always make us feel like a top priority and valued as a client.Lucy Laughton, Business Development Manager
We feel the issues we had have been completely resolved and that the Backoffice team have everything under control when it comes to our back office functions." - Lucy "