Frequently Asked Questions

Why should I use Backoffice Nationwide?

Because, not only can we help save you time and money, but we are so confident that we can add value to your business operations, that all new clients taking the full back office solution, have a 4 week free trial!

Wouldn’t it be cheaper to do it myself?

Maybe but it would also be a lot of headache and sleepless nights, let’s be honest if you are a specialist in sales you are not a specialist in Payroll, Credit Control and Accounts and everything in between. You may say, I could hire my own professionals, yes you could but this is when it would be likely to start costing you more than 1% Net Turnover, I won’t even go into resilience issues.

Are you experts in accounting and payroll?

We have over 18 years’ experience providing back office services, 90% of our staff are qualified professionals gaining many qualifications including AAT (Association of Accounting Technicians), CIPP (Chartered Institute of Payroll Professionals) and CICM (Chartered Institute of Credit Management) to name a few.

How would you describe the relationships with your clients and Backoffice?

We are literally an extension of your business; many of our clients see us as their head office, if you wanted to invite us to your Christmas do, we’d be up for it.

Do I need to use all your accounting and payroll services?

Absolutely not, all of our services can be used in isolation or as a package completely tailored to your needs.

What is a BACs Approved Bureau?

Bacs enables us to send payments created from payroll directly to your staff bank accounts without us having to touch your online banking system.

What is your disaster recovery procedure?

Firstly, all our phones are internet based therefore all we need to do is unplug and re-plug in anywhere with internet. Our Systems are backed by Datto, this provides business continuity and data recovery, what does this mean, if for any reasons our systems were under attack or a natural disaster occurred we are back up and running within a couple of hours.